Terms & Conditions
This website is owned and operated by Arpan Sarma, a counselling psychologist and psychotherapist based in India, and consulting clients globally. By using our services, you agree to the following terms and conditions. Please read them carefully.
Appointments are subject to availability and are confirmed on the basis of advance payments, either in full or partial, depending on the nature of the service requested. The payment is a confirmation of your commitment to attend the scheduled session(s).
2. CANCELLATION POLICY
Clients may cancel their appointments without any financial penalty if they provide notice at least 72 hours prior to the appointment. Any cancellations made after this period will not be eligible for a refund. Please note that the time of the cancellation will be determined based on Indian Standard Time (IST), regardless of the client's location.
3. REFUND POLICY
Refunds will only be issued for cancellations made at least 72 hours in advance of the scheduled appointment. Refunds will be processed using the original method of payment within 10 to 15 business days.
We respect your privacy and assure you that all interactions and discussions will be kept strictly confidential, except where disclosure is required by law.
5. PROFESSIONAL ETHICS
Arpan Sarma adheres to the ethical guidelines of the professional bodies he is affiliated with. He reserves the right to refuse service to anyone who violates these guidelines, or any other terms and conditions outlined herein.
Arpan Sarma will not be held liable for any personal distress caused by the use of his services. Clients are encouraged to seek immediate help in case of a mental health crisis or emergency.
7. CHANGES IN TERMS AND CONDITIONS
These terms and conditions may be updated from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. It is the responsibility of the user to regularly review these terms and conditions.
8. CONTACT INFORMATION
For more information, or if you have any questions about our terms and conditions, please contact us at: firstname.lastname@example.org
9. DISPUTE RESOLUTION
Any disputes arising out of or relating to these terms and conditions or your use of Arpan Sarma's services will be subject to the exclusive jurisdiction of the courts of India. You agree to attempt to resolve any disagreements with us informally before resorting to legal proceedings.
10. INTELLECTUAL PROPERTY RIGHTS
All Content available on this website, including but not limited to text, graphics, logos, images,
audio clips, data compilations and software, and the compilation thereof (collectively, the
"Content") is the property of Arpan Sarma, our affiliates, partners, or licensors, and is
protected by national and international copyright laws. Neither the Content nor any portion
of this website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified,
or otherwise exploited, in whole or in part, for any purpose without our express, prior written
By using Arpan Sarma's services, you acknowledge and accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our services.